Car Rental Companies In The UK Urged To Clean Up Their Act
Consumer watchdog, Which? is calling on the car rental industry to stop slapping on ‘steep, unexpected’ charges to customers. It comes after an investigation into more than 40 car hire contracts from 18 providers found some had ‘unclear terms and conditions, surprise fees and penalties’. Which? has submitted its findings to the Competitions and Markets Authority, saying the industry need to improve and act on these industry practices. Rory Boland, Which? travel editor, said only 14% of customers surveyed read through their rental contract in detail. “Few people have the time or inclination to read these lengthy, clunky contracts. Alarmingly, this could lead to consumers being slapped with steep, unexpected charges that can ruin a trip,” he said. Potential charges may include late fees, speeding charges, low fuel costs – or even charge customers who have forgotten to print out their confirmation. Note: WIT Agents only book car rentals with respected and trusted suppliers.
Singapore Airlines To Code Share With Alaska Airlines
Alaska Airlines has added Singapore Airlines as a global partner. On Sept. 27, Alaska’s Mileage Plan and Singapore Airlines’ KrisFlyer will begin offering reciprocal mileage accrual. Reciprocal redemption will come at a later date. Singapore Airlines already offered loyalty program reciprocity with Virgin America, which Alaska has acquired and will have absorbed by next year. Alaska Airlines and Singapore Airlines also are seeking government approvals for a codeshare partnership, which will enable seamless ticketing and baggage handling through Alaska’s Los Angeles and San Francisco hubs. Other new global partners are Condor Airlines and Icelandair.
Sydney, Nova Scotia Added To Cruise Itineraries Due To Restrictions In Gulf Of St. Lawrence
The Port of Sydney will have at least five extra cruise ship visits this fall. In what has already been its busiest cruise ship season on record, the Port of Sydney, N.S., can look forward to some unexpected extra business this fall due to new regulations restricting ship speed in the Gulf of St. Lawrence. The restrictions were brought in recently to protect the endangered Atlantic right whale population. Federal scientists determined whales have suffered injuries, and in some cases, been killed when they were struck by large ocean-going vessels in the Gulf. Reduced speeds for right whales prompted a surcharge for Oceanex Montreal-St. John’s route and the speed restriction has forced some cruise lines to change their itinerary to cancel a stop in the restricted speed zone and go to Sydney instead. Because of the geographical positioning, Sydney is completely outside that protected zone, so ships are looking to go there, away from the speed reduction area. The changes mean five previously unscheduled cruise ship visits will happen this fall including: Norwegian Dawn (Sept. 25 and Oct. 9), Seven Seas Mariner October 12 and Oct. 22), Silver Whisper (Oct. 18). 2017 will be a record year, with 89 ships having visited.
Tactical Traveler: Joe’s Weekly Briefing for Business Travelers
Tactical Business Traveler Digest from “Business Joe,” including: – The high cost of Harvey for the Houston-hubbed airlines. – Hypocrisy, thy name is Delta’s new Indianapolis-Paris route. – The immediate future of U.S. lodging in one word? Marriott. – Air Berlin chops its U.S. nonstops to Berlin – Amtrak’s “soft” upgrades – and more: http://www.tacticaltraveler.com.