Category Archives: North America

Travel News: Plan-A-Cruise Month!

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Celebrate Cruise Month with deals to tempt you up the gangway for a fabulous holiday at sea

Plan-A-Cruise Month is the bigger and better successor to National Cruise Week!! SALES from dozens of cruise lines have STARTED and ends Tuesday October 31. Dreaming of a cruise to Hawaii, Alaska, Caribbean, Mediterranean, Asia? Call Willamette Intl Travel for huge savings and perks on your next Cruise! 503-224-0180 or email info@wittravel.com. 

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Starting October 26, 2017, NEW TSA rules are in effect

Some travelers INBOUND to USA may be selected for an interview at check-in counters and airport gates by TSA staff. This is aimed at tightening security at airports and for airlines and its passengers. Both American and global airlines must comply, affecting all of the 2,100 flights from around the world that enter the U.S. on any given day. This will lengthen the amount of recommended time passengers need to check in before their flights. Usually Willamette Intl Travel recommends 2 hours before domestic flights and 3 hours before international, but you may want to add 1 hour extra to ensure that you meet your flight.

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Viking Cruises Named ‘Best River Cruise Line’

Currently celebrating their 20th anniversary, Viking Cruises has been voted the Best River Cruise Line by Condé Nast Traveler in the publication’s 2017 Readers’ Choice Awards. The line has scored in the top o the list every year since the river cruise category was introduced. Also, after only two years of ocean cruises, Viking was again named one of the Best Ocean Cruise Lines. Over 300,000 readers submitted millions of ratings and more than 100,000 comments as part of the 30th annual readers’ choice survey. Acclaimed for their innovation, modern Scandinavian design, inclusive value, and destination-focused offerings, for the past 20 years Viking has amassed awards from industry experts and the travel trade.

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Airlines Bring Out the Bubbly And Ice Cream In Coach

Major US airlines are beefing up their menus in an attempt to stand out against a growing sea of low-cost carriers that advertise fares less than $100 for a flight across the Atlantic Ocean. Delta Air Lines announced earlier this month that it is serving free Prosecco on international flights in all cabins, just a few weeks after it unveiled new transatlantic routes for next year that include non-stops from Los Angeles to Paris and Amsterdam, New York to Lagos, and Atlanta to Lisbon. Delta was careful with its wording as a traveler sued a Canadian airline for advertising Champagne after he received sparkling wine. By the end of next year, Delta’s first, business and premium-economy passengers will be able to preselect their meals before boarding.

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Emirates Airlines Hires Boredom Specialist To Keep Kids Entertained

Emirates has hired a psychologist and boredom specialist to keep kids entertained on their aircrafts. Young flyers will take just 49 minutes and 47 seconds to ask the dreaded, ”are we nearly there yet?” so with parents battling the boredom threshold, Emirates has teamed up with Dr Sandi Mann, a psychologist and boredom specialist at the University of Central Lancashire to find a solution. Dr Mann has worked with the airline to create the Child Boredom Quotient (CBQ), helping parents identify the exact moment their kids will get bored so they can enjoy stress-free travel.

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First Airport Terminal Gym In Europe Opens At Estonia’s Tallinn Airport

Leading fitness club operator, MyFitness, has this month opened Europe’s very first gym situated within an airport terminal. The gym is located at Gate 6 in the Departures area of Lennart Meri Tallinn Airport with views on to the runway. The gym is fully equipped with state of the art modern equipment with internet connection, as well specialist training machines and a stretching area. The gym is equipped with a treadmill, elliptical trainer, rowing machine, exercise bicycle and a staircase trainer, all equipped with a screen and connected to the Internet. There four specialist training machines for feet, shoulders, chest and back exercises, plus a stretch area. Lennart Meri Tallinn Airport is known to be one of the most unique airports in the world in other areas too.

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Cunard To Offer Short Alaska Season In 2019

In 2019, Cunard Line will sail in Alaska, offering a handful of departures in May and June aboard the Queen Elizabeth from Vancouver. The ship will then transport passengers down the West Coast of the United States, through the Panama Canal to New York, on to Iceland and the British Isles, the company said. Cunard will offer four 10-night round-trip Vancouver sailings with more time in port and opportunities to visit the natural wonders of Tracy Arm Fjord and Hubbard Glacier.” Departures from Vancouver will be departing May 21, 31, June 10 and 20, 2019. Itineraries feature scenic cruising through the Inside Passage as well as full days in several of the region’s ports, including Skagway, Juneau, Ketchikan and Sitka. The itinerary also includes the Tracy Arm Fjord or Endicott Arm, Icy Strait Point, Hubbard Glacier and Victoria.

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Filed under Alaska, Caribbean, Cruises, Europe, Hawaii

NEW Spring 2018: Legoland Castle Hotel

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Opening in Spring 2018, lookout for the upcoming Legoland Castle Hotel in San Diego!

Some of you may have booked a vacation to the Legoland Hotel California in San Diego,  right at the entrance to Legoland California. This fun themed hotel offers a free breakfast buffet, nightly children’s entertainment and in-room treasure hunt full of fun surprises for the kiddo. Legoland California was listed on TripAdvisor’s list of Best Family Hotels in the USA, and we completely agree!

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But NOW, we’re happy to announce that there’s a new guest in town: Legoland Castle Hotel is coming Spring 2018! It’s right next to Legoland California, Legoland Water Park, and Sea Life Aquarium. This new hotel offers family adventure fit a king, with exclusive Lego characters and interactive treats. Here the theme is kingdoms, full of knights, wizards, princesses and villainous dragons.

Choose from THREE themes: 

  • Knights & Dragons – deluxe (5 ppl), balcony (5), or suite (7)
  • Magic Wizard – deluxe (5), suite (7), or deluxe accessible with roll-in shower (5)
  • Royal Princess – deluxe (5), balcony (5), or suite accessible with roll-in shower (7)

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All rooms include: 

  • FREE breakfast
  • Exclusive early Park access
  • King size bed
  • Kids’ own sleeping area with entertainment center, bunk bed and pull out trundle
  • LEGO bricks to build with in your room
  • In-room treasure hunt with LEGO surprises

Packages include Legoland/Sealife Hopper Tickets (Kids enter FREE)

Legoland Castle Hotel is available for stays beginning May 11, 2018. 

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California is a perfect kids’ vacay spot, with Disneyland, Knott’s Berry Farm, and San Diego Zoo all within driving distance of each other. Fly from Portland into Orange County Airport for a few days in LAX before driving southward, or fly in straight from Portland to San Diego International Airport to be close to the San Diego Zoo, SeaWorld and Legoland California.

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Book your California Vacation for next May 2018 with your Willamette Intl Travel travel agent. 503-224-0180 or email info@wittravel.com to plan your San Diego vacation. 

 

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Travel News: Oregon and Washington delay their REAL ID program by one year

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Oregon and Washington delay their REAL ID program by one year

For Portland:  You’ll be able to use your current driver’s license to get through airport security awhile longer. That’s because the federal government has granted Oregon, Washington, and 15 other states extensions to comply with the Real ID program. This is a law passed after 9/11 that requires people to have real IDs to board airplanes or enter government buildings. Having one is proof of U.S. citizenship.
Oregon and Washington both recently agreed to cooperate with the program.
They now have until next October to phase it in.
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Dublin’s Statues Will Now Call Your Cell Phone

Ten of Dublin’s most famous landmarks have been given the gift of speech, thanks to Fáilte Ireland’s new tourism initiative titled “Dublin’s Talking Statues.” The project allows tourists to answer calls on their smartphones from Oscar Wilde, James Joyce, and more, Lonely Planet reports. How does this work exactly? New plaques have been placed at the statues with QR codes. Passers-by simply scan the code with their phone, which will immediately ring. Each call features a famous Irish actor reciting a monologue written by a current Irish author, given from the point of view of the statue in question. The goal is to persuade the public to look at these landmarks with new eyes, almost viewing them as animate characters with feelings and backstories instead of just objects to walk past.

DFW Airport Has New Automated Security Lanes

Last Thursday, passengers got a glimpse of a more efficient and hopefully speedier future with the unveiling of automated screening lanes at DFW Airport’s Terminal D. The two Terminal D lanes join two other automated lanes that opened recently in Terminal A. For now, their presence is limited to just two checkpoints out of dozens at the airport’s five terminals. DFW plans to add six more lanes in the coming months at a total cost of $5.7 million, paid for out of the airport’s budget. “We’re looking for opportunities to create different, new and more positive experiences for the traveling public,” said Ken Buchanan, DFW Airport’s executive vice president of revenue management. DFW Airport is one of ten airports using the new technology. The screening enhances security while decreasing wait times.
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Royal Caribbean Sets Return To St. Thomas

Royal Caribbean International has set the date for its much-awaited return to St. Thomas since the Caribbean destination was impacted by the hurricanes last month. On Nov. 10, the cruise line will make its way to St. Thomas for the first time since early September with Adventure of the Seas. With power and water to the island fully restored and most downtown shops, restaurants and bars and tour operators fully operational, guests will be able to experience a diverse and extensive array of dining, shopping and activities. Guests can enjoy boat and catamaran excursions to explore the turquoise blue waters and abundant sea life of the Caribbean and soak in the sun at some of the region’s best beach destinations: Secret Sands Beach, Secret Harbor Beach Club, Lindquist Beach, Abi Beach and Honeymoon Beach on Water Island.

Disney World Hotels Are Allowing Dogs For The First Time

Walt Disney World will allow hotel guests to bring dogs to four of its on-property resort hotels. Starting yesterday, Disney’s Yacht Club Resort, Disney Port Orleans Resort, Riverside, Disney’s Art of Animation Resort and Disney’s Fort Wilderness Resort cabins will welcome four-pawed guests. As part of the new dog-friendly test program, Disney is ensuring all schnauzers, great danes, poodles, and very good dogs travel as comfortably as their owners with an amenity kit given upon check-in filled with puppy pads, dog walking maps, disposable bags, a pet ID tag, a mat and bowls for food and water. Guests will also be given a hotel room door tag to indicate that an animal is inside. The Fido-friendly program will cost $75 per night at Disney’s Yacht Club and $50 per night at Disney’s other three participating resorts, with a limit of two dogs per room.

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Bali’s Volcano Activity Reaches A New High

Earthquake activity from Bali’s Mount Agung volcano has reached its highest level since the volcano came back to life in August. The Volcano Observatory Notice for Aviation (VONA) has the volcano at its highest alert level short of an eruption. Over the weekend there was an earthquake that measured at 4.6 on the Richter scale while there are almost 1000 smaller tremors a day being recorded. There are increases in shallow and deep tremors indicating magma is moving upwards. All airlines are monitoring the situation closely and travelers have been urged to make sure their contact details are up to date. Various governments have warned that travel to Bali could be severely affected by an eruption and Bali’s international airport has set up an emergency operations center.

Viking Orders Six New Longships

Neptun Werft has already delivered 51 vessels for Viking River Cruises and have confirmed another order for six vessels for Viking River Cruises. They are due for delivery in 2019. These additional Viking Longships will stretch 135 metres, are 11.45 metres at the beam and have a draft of 1.6 metres. Each can accommodate 190 passengers in 95 outside cabins; additionally, 31 cabins are available for the crew. Equipped with diesel-electric propulsion, the vessels are tailored for operation on numerous European rivers including the Rhine, Main and Danube as well as Dutch inland waters.

Bergen Caps Daily Cruise Visitors To 9,000

Cruise Industry News reports Bergen, Norway’s busiest cruise port, has informed cruise lines it is limiting the number of cruise calls per day to four ships and/or 9,000 passengers. The cap will come into effect immediately for new bookings, whilst honoring existing bookings, says Sandra Diana Bratland, the new cruise development manager at Port of Bergen. ‘Tourism is both important and welcome in Bergen, but on a few days every summer the city and its attractions can be crowded. The city’s popularity, its attractive location and steady growth of visitors has in recent years led to discussions as to how many visitors the city can comfortably accommodate per day,’ noted Bratland. The municipality, in collaboration with Port of Bergen and Visit Bergen, decided to limit the number of passengers per day, ‘to maintain Bergen as a sustainable and popular city to live in, to visit and to do business in,’ remarked Bratland. 490,546 cruise passengers visited Bergen in 2016.

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Travel News: Hawaii Hikes Hotel Tax To Pay For Honolulu Rail Transit

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Hawaii Hikes Hotel Tax To Pay For Honolulu Rail Transit

ETN reports Hawaii Tourism Authority issued the following Travel Industry Notification RE: 1% Transient Accommodations Tax Increase Takes Effect January 1, 2018: Please be advised that, effective January 1, 2018, the Transient Accommodations Tax (TAT) applied to lodging accommodations in the State of Hawaii will be increased by 1%, raising the TAT from its current rate of 9.25% to 10.25%. This increase is scheduled to stay in effect until December 31, 2030. The TAT increase is being put into effect to help pay for Honolulu’s rapid transit system that is currently under construction. The light metro rail system will extend 20 miles from Kapolei in Leeward Oahu to Ala Moana Center in Honolulu with 21 stations along the way, including the Daniel K. Inouye International Airport, the State of Hawaii’s main port of entry for air transportation. Following is a summary of State taxes that will be applied by lodging properties statewide when the 1% TAT increase takes effect on January 1, 2018:

New Features For Symphony Of The Seas

Royal Caribbean’s Symphony of the Seas is getting a real makeover!

  • two-level Ultimate Family Suites with a slide, floor-to-ceiling LEGO wall, air-hockey table and the surround-sound movie room with its own popcorn machine and a library of video games – and 212-sq-foot wrap-around balcony with full-size whirlpool and bumper pool table
  • New ‘friction-less’ mobile check-in.
  • A reimagined Boardwalk with a massive Playmakers Sports Bar & Arcade, spanning the length of the neighborhood, will be a family magnet with more than 30 televisions, arcade games (video and vintage, like ‘Pac-Man’), draft craft beers, wings and burgers,
  • A redesigned Solarium offering a casual seafood spot, including oysters shucked to order, for lunch and dinner in a casual venue with great views,
  • The world’s largest laser tag arena,  housed in the Studio B ice rink that will be converted for this glow-in-the- dark family activity,
  • Broadway hit ‘Hairspray.’ And a new original ice show, ‘1977,’ features a time-traveling hero on a jewel-heist adventure.

The ship will debut April 18 with weeklong cruises from Barcelona before repositioning to PortMiami’s new Terminal A in November as the first Oasis-class vessel to sail from the ‘Cruise Capital of the World.’ This puts four Oasis-class ships in Florida ports including, also, Port Everglades and Port Canaveral.

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Virgin America Days Are Numbered

Virgin America will cease to exist on April 25, 2018, when all of the airline’s flights will switch over to Alaska Airlines, according to an internal memo. After acquiring Virgin America for $2.6 billion in 2016, Alaska has slowly been rebranding the 10-year-old airline, replacing some signage and ticket counters in airports, with plans to completely rebrand the airline by 2019, AirlineGeeks reported. For fans of the airline, the upcoming disappearance of Virgin America is even more of a reality with the latest announcement. According to the Alaska Airlines internal memo obtained by FlightGlobal, “Alaska Airlines has posted the new Airbus schedule for flights after April 24. The flights will be Alaska flights and will only be available through Alaska channels.” Travelers attempting to book a flight after April 24, 2018 on VirginAmerica.com will be redirected to AlaskaAir.com. On April 25, both airlines will become one in terms of website, mobile app, and ticket kiosks, and will be solely run by Alaska.

Grand Turk Rebounding After Hurricanes, Port To Open In November

Work is full tilt at Carnival Corp. & plc’s Grand Turk Cruise Center to restore the destination to receive ships in November. Carnival Cruise Line has confirmed seven sailings to call next month: Carnival Magic’s Nov. 4 cruise from Port Canaveral, Carnival Ecstasy’s Nov. 5 cruise from Charleston, Carnival Splendor’s Nov. 5 and Nov. 19 voyages from Miami, Carnival Glory’s Nov. 11 and Nov. 25 sailings from Miami and Carnival Conquest’s Nov. 25 cruise from Port Everglades. Further calls are booked in December. The Turks and Caicos Islands sustained a one-two punch from hurricanes Irma and Maria, and Grand Turk was among the hard-hit destinations. However, a senior Carnival Corp. official told Seatrade Cruise News the pier is fine and work is going 24/7 to restore landside facilities and tours. The cruise pier did not suffer any damage while the cruise center facility suffered mostly cosmetic damages and loss of some landscaping. The Carnival Cruise Line shore excursions team and local tour operators, have undertaken their own recovery efforts in gearing up to welcome back passengers. Marc Melville, director of Jamaica-based Chukka tours, which has a staff of about 100 on Grand Turk, as well as sizable operations in Jamaica and Belize, said the message to cruisers is that once Grand Turk reopens: ‘We need you to come back as soon as possible.’

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Travel News: Spain promises Extra Security

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Spain Promises Extra Security In Tourist Areas

The Spanish Government has said it will increase security at tourist sites across the country following last week’s terror attacks. Interior minister Juan Ignacio Zoido said areas deemed to be potential terror targets would be given special protection. There will also be increased security at the Spain/France border, while Italy is putting up barriers at popular landmarks. The Times reports barriers appeared over the weekend in central Milan, they will also be erected in Palermo and Rome, while security has been tightened up in other areas, such as Bologna. Italian interior minister Marco Minniti is reported to have said he is ‘amazed a van could have driven undisturbed down La Ramblas’. The driver of the van has now been found and killed. Despite last week’s attacks, Spain’s terror threat level has not been increased and remains at four.

Rome Experiments with Controlled Flow of Tourists at Trevi Fountain

Italy Magazine reports Rome is experimenting with a new measure aimed at controlling the crowds at one of its most iconic monuments, the Trevi Fountain. This comes during a summer when problems caused by mass tourism have become more apparent than ever in a number of Italian destinations. From 9 am until midnight, ten volunteers (retired Carabinieri and traffic policemen) will take turns patrolling the area around the Trevi Fountain, directing the flow of visitors and making sure people don’t misbehave. During peak hours, visitors will have to follow a specific path, accessing the fountain from the central entrance and exiting from the one on the left. “This measure is intended to allow everyone to enjoy the monument more effectively,” Diego Porta, commander of Rome’s municipal police, told La Repubblica. “Tourists can throw their coins, take a photo and then leave in order to make room for others.” The volunteers are also tasked with presiding over the monument, and sanction possible inappropriate behavior, such as eating, playing in the water, sitting or leaning on the fountain, which would violate the ordinance signed in June by Rome’s mayor Virginia Raggi to safeguard the city’s artistic fountains. “We’ll make sure that tourists don’t eat in the area adjacent to the monument and don’t sit on the edge of the fountain,” added Porta. The experiment, which began at the end of July and is scheduled to continue for 80 days, will become permanent in October if the results are deemed positive. The Trevi Fountain reopened in November 2015 after a $2.2 million restoration funded by the Italian fashion house Fendi.

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Antwerp Plans New Terminal for 2020

Nadine Brasseur, who heads up cruise operations for the city of Antwerp said the city has plans to build a new cruise terminal, that should be finished in 2020. “Our current cruise terminal is located directly in the city center,” she said. “Passengers like that. They can walk two minutes and enjoy the Christmas markets, for example, eat in one of many restaurants, have a Belgian beer or visit museums.” A 28,000-passenger season this year will be highlighted by a first-time call from Cruise & Maritime Voyages’ Columbus, which will become the biggest ship to ever call at the Belgian port. Also scheduled is a first time call from Regent’s Seven Seas Navigator, and another exceptional news item: a first time turnaround call from the Crystal Symphony, said Brasseur.

American Airlines To Offer Premium Economy On Hawaii Flights

American Airlines is selling Premium Economy tickets on flights between Dallas/Fort Worth International Airport (DFW) and three Hawaiian cities, beginning on December 15th. American is launching service with Premium Economy fares from DFW to Kahului Airport beginning in December and from DFW to Kona International Airport and Honolulu’s Daniel K. Inouye International Airport set to begin on June 7th, 2018. Also, AA will launch Premium Economy seats from Los Angeles International Airport to HNL, beginning on December 15th until January 7th. The routes will be operated on retrofitted Boeing 777-200s. This is the first time a domestic route will include the larger seats and elevated service Premium Economy offers with its 2-4-2 layout. American Airlines’ Premium Economy offers seven more inches of legroom than standard seats. Customers receive noise-reducing headphones, an amenity kit, blankets and pillows, meal service, and free alcoholic beverages. It was launched earlier this year on international flights to Barcelona in Spain, and Seoul in South Korea.

IHG Goes To 24-Hour Cancellation Policy

Travel Weekly reports InterContinental Hotels Group is introducing a policy enabling customers at most hotels to cancel without penalty if they give at least 24 hours’ notice. The move comes about a month after Marriott International tightened its cancellation policy, requiring guests at most hotels to give 48 hours’ notice to cancel without penalty. IHG’s new policy will go into effect next month across most of IHG’s chains (Holiday Inn, Holiday Inn Express, InterContinental, Staybridge Suites, Hotel Indigo, Crowne Plaza, Even and Candlewood Suites) in the Americas and Europe, and by October for the Middle East, Africa and Asia, excluding China (where most hotels already have a same-day cancellation policy). Kimpton Hotels and Restaurants chain will retain its 48-hour cancellation policy.

American Airlines Will Now Alert You If Your Bags Get Lost 

American Airlines has launched a program that alerts travelers when their bags don’t arrive at the same airport. Airline passengers often must wait at the baggage carousel until every suitcase has been picked up before realizing that their bags didn’t land with them. Now, Fort Worth-based American Airlines is giving travelers a digital alert if their bags don’t arrive at the same destination at the same time. The alert comes through the contact information provided by the fliers during the booking or check-in process. Loyalty reward members at American Airlines can also get notices through the airline app. The alert tells travelers if their luggage has arrived early or will arrive later. If the luggage is arriving late, the alert informs the traveler to head to the Baggage Service Office to arrange a pickup later or notifies the passenger to fill out a mobile baggage order to have the airline deliver the bag to the traveler’s home, office or lodging. American Airlines’ system relies on bar codes that are printed on each bag label. To keep track of the bags, the bar codes are scanned at several points in the loading and transportation process.

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Glasgow Could Have Water Taxi Service To Airport

A Venetian-style entry to Glasgow has been proposed with plans for a water taxi service from the airport. Arriving passengers would be whisked up the Clyde into the city centre in 25 minutes. Boats would operate from a pontoon on the White Cart Water about 500 m east of the airport. The plans include passengers transferring from the terminal in golf buggy-style vehicles. These would eventually be replaced by a travellator, a moving walkway which would have to go either over or under Abbotsinch Road. The scheme has been devised by John Hillis, who runs power boat trips on the Clyde in Glasgow. He said the route would provide visitors with a stunning introduction to the city. Hillis also said more transport options to the airport were required as it continued to grow, It handled more than 1 million passengers for the first time in June and the annual total has grown by 7 per cent, to 9.7m. 

Conservation-Themed Murals At Honolulu Airport Are Under Threat Of Destruction 

Two of Hawaii’s landmark conservation-themed murals are under threat of destruction by Hawaiian Airlines. The 35,000-square-foot murals “Hawaiian Humpbacks” and “New Millennium” painted in 1999 by renowned marine life artist and muralist Wyland, were created as a gifts to the city of Honolulu to recognize the past, present, and future of Hawaii’s fragile marine life ecosystems. The murals at the Pacifica Airport Center Building, 3049 Ualena Street, Honolulu, were among 100 murals painted in 17 countries by the artist over a 30-year period as part of one of the world’s largest arts-in-public places projects. In every instance, the artist donated his time and services, receiving no compensation, while project partners provided support. The murals are intended to raise global environmental awareness. Hawaiian Airlines, which recently purchased the Airport Center Building, has threatened to remove the mural, “painting it over with a neutral color.” The Airline has threatened to begin destruction of the mural as early as last Friday. Hawaiian Airlines has maintained they will only allow Wyland to restore the mural pending a signed agreement that would remove any protections the public has for the artwork – and allow the company to move forward with the destruction of the mural, regardless of the artist’s efforts to save it. The airline is using building repairs or spalling to set an artificial deadline to pressure the artist into signing an agreement. Wyland has agreed to donate his time and services to repaint the mural and provide all insurance. The murals stand as important beacons to the people of Hawaii and the millions of visitors who come to the Islands every year.

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What it’s Like Using a Travel Agent

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Willamette Intl Travel is a travel agency based in Portland, Oregon.
Thought about using a Travel Agent to book your next trip, but not sure what that might entail? According to the American Society of Travel Agents (ASTA), 85% of all cruises and 70% of all tours are finalized through travel agencies. Agents are invaluable resources who work tirelessly to provide you with excellent service before, during and after your trip.
 
But what does working with a travel agent entail, exactly? Particularly one of our awesome travel agents at Willamette Intl Travel? Let’s take a look!
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HAVE A CHAT

The first step involves sitting down with one of our qualified travel agents and discussing the potential trip. Sometimes clients have an exact itinerary already in mind, sometimes they have just a general idea. Your travel agent, with their years of experience and information, can help you narrow down your ideal trip.
This is the time to get a sense of your travel style, your needs, preferences, and budget, in order to plan the perfect package for you and your family. Your travel needs are the most important factor to us. We don’t try to upsell you or push an itinerary or destination when it obviously doesn’t work for you. We’ll find one that fits you best.
 
Agents typically ask for passport names and ages at this point, which will be necessary down the line to hold space on airlines, hotels or cruises.
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ENCYCLOPEDIC RESOURCES

Swimming through the endless volume of options on the internet can be a headache–that’s where the agent comes in. Travel agents do all the legwork for you, and draw from their vast, firsthand experiences in the industry. They know which tour guides to recommend and which cruise ship best fits your style and budget.
If you want a romantic week away, maybe a resort on Maui. More the adventurous type? We’ll recommend Costa Rica over, say, the Bahamas. If you want something new and luxurious—why not try river-cruising in Myanmar? We keep in mind travel trends and plan accordingly.
 
At this point, we communicate with you mostly by email and phone. Some clients prefer to return to the office to discuss the details of the trip further but it’s not absolutely necessary.
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DISCOUNTS AND PERKS

Next, we look into discounts and perks. We have access to offers and special packages that are sometimes exclusive to travel agents, or even to our particular agency. We might know which travel guide might be a perfect fit for you, and other times we supply a couple options to choose from. The industry is constantly changing, and as travel agents, we keep abreast of all changes.
 
This on-the-feet, out-of-the-box thinking especially comes in handy for a tailored or unusual trip, such as a cruise to Svalbard, vacation to Hokkaido, hike through the Dolomites, or safari in Namibia or Indonesia. We know how much a relief it is to speak to someone face-to-face who knows so much about the destination and has probably been there.
 
We work daily with global software platforms, which gives us backend access to air, hotel, car or other travel services worldwide, and compare prices and routes, to get you the most value for your price point.
 
We also assist with groups, such as wedding parties to Cancun, multigenerational trips to Disneyland, or educational programs to Lagos. We know it’s a headache to coordinate everyone’s plane, hotel, cars–and it’s our pleasure to do it for you.
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PROPOSALS

Once we come up with a plan, or even a few plans to choose from, we send our proposals your way. What’s more, we’ll advise you of any foreign travel requirements to your destination: travel advisories, required documents, weather conditions. We’ll answer any questions you might have. We always include any special terms and conditions, and notify you if something is nonrefundable.

RESERVATIONS

Once you give approval, depending on the trip, we may put a deposit or full payment down at this point. We never make deposits without checking with you first. Many tour guides or cruises require a deposit, with gradual payments or full payment required closer to departure. In some cases, tour guides require full payment upfront. If this is the case, we advise you accordingly.
Once first deposit is made, we recommend a travel insurance plan that is right for you. (Read more reasons why we love travel insurance.)

PERKS

Where it’s possible, we call in all the connections we’ve solidified over decades in the business. We contact the Sales Rep at the hotel or resort, and plan a special something at your hotel. Whether it’s a room upgrade, fee waiver, or popular but unattainable tour reservations–we’ll do our best to draw in all the perks. 
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DURING YOUR TRIP

Once you depart, our live phone service is available 24/7 for booked clients, to reach in case of emergency. If your flight is delayed and you miss your airport pickup, we’ll make the call. We work as a team, keeping extensive files on all of our clients, so if the agent with whom you booked is not available for some reason, another agent can fully assist you in an emergency. This type of personalized attention just simply isn’t available when you book through an online travel site. If some mishap happens, if your room is unacceptable or your ferry is delayed, you can call your travel agent and we’ll do our best to serve. 

AFTER YOUR TRIP

Welcome back! We’re thrilled that you booked with us. If there are any loose ends with any of your arrangements that we can help out with, we’ll happily address them.

willamette intl travel: expert trip curators and counselors

Are you in the Portland area? Give us a call! 503-224-0180 or email info@wittravel.com. 

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Video: River Cruises in North America

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Thinking about a River Cruise? You don’t have to travel all the way to Europe or Asia to enjoy one! Several cruise lines offer amazing river cruises, right here in North America. 

The two major regions within North America for river cruises are the Mississippi River, and the Columbia & Snake Rivers in Oregon and Washington.

In the heartland of America, passengers can sail up north to St. Paul Minnesota, and south to New Orleans. Itineraries vary wildly, from the Civil War and Dixieland jazz history. Itineraries along the Columbia and Snake rivers travel from Portland, and ventures deep into the high, arid valleys along the border of Oregon and Washington.

More on River Cruises from Wittravel

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Conscientious Traveler: Lindblad Expeditions

Lindblad’s 11-Day Expedition in Cuba

River Cruises in Myanmar

Uniworld: A River Cruise for Families

Cruise Oregon Rivers with UnCruise

4 Family-Friendly Cruise Lines you wouldn’t expect

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Filed under Europe, North America, USA