Tag Archives: Delta Airlines

Travel News: Virgin Atlantic Pilots Plan Christmas Strike

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Virgin Atlantic pilots plan Christmas strike

BBC Reports that some Virgin Atlantic pilots will strike from 22 December to Christmas Day in a dispute over union recognition. The union, which represents about a third of pilots at the airline, said it was excluded from talks over proposed changes to pilot benefits. It said this was the first of a series of one to four-day strikes it wants to hold until the dispute is resolved. Virgin Atlantic said it did not expect any disruption to its schedule. The PPU said 72% of its Virgin Atlantic members turned out for a ballot, and 71.5% of those who voted backed strike action. The other strikes are planned for 30 December to 2 January and 4 January to 7 January inclusive.

Super Sensitive High Tech Scanner To Shorten Airport Queues

Airlineratings reports a super-sensitive passenger scanner that reveals hidden security threats is being trialed in the UK. The walk-through scanner, which uses space technology to image human body heat, is the result of a collaboration between Sequestim Ltd. and Cardiff University scientists. Computer learning allows the scanner to distinguish between threats and non-threats but without the need for passengers to keep still or remove outer clothing. Globally, around 12 million passengers travel by plane every day on 120,000 flights. The technology has the potential to cut queues at airport terminals as it screens people on the move. It will also impact on the effectiveness of security and help keep passengers safe. “Passenger numbers are expected to double in 20 years, putting airport security facilities under immense pressure,” said Ken Wood, Sales and Marketing Director of Sequestim Ltd, a joint venture between Cardiff University and QMC Instruments Ltd. “Our scanner combines a number of world-leading technologies developed by our team here in the UK. It uses the human body as a source of “light”, in contrast with existing scanners which process reflected and scattered millimetre-waves while the passenger is required to strike a pose.” “Our system only needs a few seconds to do its work. Passengers walking normally through security would no longer need to take off coats and jackets, or remove personal items such as phones.” The trial takes place privately, by invitation only, from 4 to 7 December 2018 at Cardiff Airport and will not affect passenger journeys.

Delta Air Lines Unveils First Biometric Terminal In Atlanta 

Travel Market Reports Delta’s Atlanta customers flying direct to an international destination will be able to use facial recognition to check in at the self-service kiosk. Passengers at the Delta terminal in Atlanta can use facial recognition technology “from curb to gate,” in what the airline is touting as the first biometric terminal. Delta has been installing biometric features in Terminal F at the Hartsfield-Jackson Atlanta International Airport since announcing its plans earlier this fall. Passengers flying with Delta’s partner airlines, Aeromexico, Air France-KLM or Virgin Atlantic, will also have access to the facial recognition technology. Delta customers flying direct to an international destination will be able to use facial recognition to check in at the self-service kiosks; drop checked baggage at the counters; serve as identification at the TSA checkpoint; board a flight at any gate in Terminal F; and go through Customs and Border Protection processing for international travelers arriving into the US. “We’re removing the need for a customer checking a bag to present their passport up to four times per departure,” said Gil West, Delta’s COO. According to the carrier, the facial recognition option is saving an average of two seconds for each customer at boarding, or nine minutes when boarding a widebody aircraft, based on initial data. Since coming online in October, Delta said nearly all 25,000 customers who travel through Hartsfield-Jackson Atlanta’s Terminal F each week have chosen this process, with less than 2% opting out.

UK and EU Must ‘Wake Up’ To Risk Of Grounded Flights After Brexit 

CNBC.com reports A body representing 50 airlines has written to the European Commission warning that it must take urgent action to prevent the grounding of flights after the UK leaves the European Union. “We get the sense from the politicians and officials that on the morning of March 30, the aviation industry will wake up and go to work as usual, even if there is a hard Brexit,” Andrew Kelly, president of the European Regions Airlines Association (ERA), said in a press release on Tuesday. “It won’t, it can’t, and the UK and EU need to wake up to that fact now, before it’s too late.” The UK is due to depart the EU on March 29. The letter to officials in Brussels claimed that a “no-deal” Brexit could have “disastrous consequences,” impacting routes, aviation safety and border security. The ERA has estimated that 1.8 million routes across Europe will be affected in the event of a no-deal Brexit. 

Delta Revamps Menu: ‘Pre-Select’ Meals To Expand, Drink Prices Bumped 

Atlanta Business Chronicle reports Delta’s pre-select meal option will soon be available on all Delta One routes, expanding the food option to more business customers traveling between the US and Europe, Middle East, Africa, Asia and South America. Beginning today, pre-select meals will be available in more than 200 markets around the world, marking a relatively speedy expansion since its initial launch in March. Delta One is the airline’s latest update to its business-class cabin that features lie-flat beds and sliding privacy doors. The pre-select meal program is part of Delta Air Lines Inc.’s multi-billion dollar investment in the overall customer experience, which heavily focuses on onboard personalization. The pre-select option allows passengers to pick their meal of choice ahead of time. Delta said the pre-select expansion comes following “rave reviews” in initial markets, which included Hartsfield-Jackson Atlanta International Airport and John F. Kennedy International Airport to Europe. The airline’s pre-select markets expanded in June to Boston, Detroit, Los Angeles, Minneapolis, Portland, Seattle and Salt Lake City. “Customers continue to tell us how much they value having control over their in-flight experience,” said Lisa Bauer, Delta’s vice president of on-board services. 

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Travel News: Florida Keys to Reopen to Tourism On October 1

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Florida Keys to Reopen to Tourism On October 1

After the damage the island chain sustained during the passage of Hurricane Irma, the Florida Keys have announced that they will be ready to welcome back tourists ahead of schedule, on October 1. Previously, tourism officials had estimated that the Florida Keys would be able to reopen by October 20, to coincide with the beginning of Key West’s Fantasy Fest. The destination was already able to welcome cruise ship calls this past weekend, however. At the same time, tourism officials caution that not all lodging, including RV resorts and other tourism facilities, are operating on a normal basis, and are advising visitors to call ahead to ensure that their hotels and favorite attractions are open.

Alaska and Singapore Team Up on Miles

Now you can earn reciprocal miles on both Alaska Airlines and Singapore Airlines. Passengers are now able to earn Alaska Mileage Plan miles for travel on Singapore Airlines, and redeem Singapore KrisFlyer miles for travel on Alaska Airlines. Singapore KrisFlyer is transfer partners with Amex Membership Rewards, Chase Ultimate Rewards, Citi ThankYou and Starwood Preferred Guest.

Delta To Offer free In-Flight Messaging

Delta Air Lines announced today that it will be offering free access to in-flight internet for customers to access iMessage, WhatsApp, and Facebook Messenger on any flight with Gogo Wi-Fi starting October 1st but there is a catch. When the company says “messaging,” they mean “text messaging” so no pictures, videos, GIFs, or audio messages allowed. Delta used to price in-flight messaging starting at $2.95 (prices varied depending on your flight), the new service is a nice addition. If you’re willing to pay for the full Wi-Fi pass, you’ll be able to send the full range of telecommunication messages.

Netflix In-Flight Streaming To Be Made Available For Aircraft

Netflix’s in-flight streaming is available through a few carriers around the world, but it’s far from a staple of air travel. More often than not, technological limitations will force you to download that new show before you leave home. It could be far more common going forward, though. Netflix is launching an initiative that will use its mobile device encoding technology to make Netflix accessible on aircraft that don’t always have the luxury of fast satellite internet access. Mobile encoding uses far less bandwidth than what you get on the desktop. A “DVD quality” stream uses just 250 Kbps, for instance. it’s good enough for a seat-back display or a tablet and importantly, it won’t clog an aircraft’s WiFi network. You’d still need a reasonably fast connection to serve a large volume of passengers, but it beats having to limit access to just a few people or none at all. Partnerships with airlines should kick off sometime in early 2018. Netflix isn’t naming specific airlines, but it’s safe to say that this opens the door to carriers that couldn’t even consider the idea before.

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Hawaiian Airlines To Partner With Japan Airlines

Hawaiian Airlines and Oneworld member Japan Airlines yesterday signed a comprehensive new partnership agreement that will greatly enhance the ease and comfort of travel for passengers traveling between the two island chains. The agreement between Hawaiian Airlines and Japan Airlines, signed at a ceremony in Tokyo, takes effect March 25, 2018 (subject to government approval). The agreement provides for extensive code sharing, lounge access, and frequent flyer program reciprocity. As part of this comprehensive partnership, the two carriers also intend to establish a joint venture designed to provide even more choices, convenience and enhancements to the traveling public to/from Japan and beyond to multiple Asian markets. JAL guests will have unlimited access to Hawaiian’s vast neighbor island and Japan-Hawai’i network, including non-stop flights between Sapporo and Honolulu.

Silversea Announces Refurbishments Of Two Cruise Ships, Silver Muse and Silver Whisper; also Lengthen Silver Spirit

Continuing plans to upgrade the fleet to the same standards as its newest ships, Silversea has scheduled a refurb for two of its vessels, Silver Wind and Silver Whisper. The dry dock for the ships is scheduled for December, the line said in a press release. The changes are part of the “Muse-ization” of the line, where refurbs draw inspiration from Silversea’s flagship, Silver Muse, which debuted earlier this year. Silver Whisper will have a “significant redesign” of its public areas. The decor was inspired by Silver Muse in the upgraded areas, which will include La Terrazza, the Observation Lounge and Panorama Lounge. Silver Wind will have similar upgrades also drawn from Silver Muse, the line said. Among them will be new chairs and carpets in the casino and floor upgrades in the spa and salon.

Silversea will also give Silver Spirit a dramatic makeover next March when it lengthens the ship by 49 feet. The work will be done by the Fincantieri shipyard in Palermo. Silver Spirit will be cut open and a prebuilt midsection dropped in and attached. The new real estate will contain 26 Veranda Suites, six Silver Suites and two Panorama Suites. Other upgrades will be inspired by the cruise line’s newest flagship, Silver Muse, including new dining venues and decor in suites and public areas indoors and out. Technical upgrades will also be made. The 540-passenger Silver Spirit debuted in 2009, and was then considered the line’s largest and most modern ship. It currently boasts multiple dining venues, including a supper club, Relais & Chateaux restaurant and sushi venue, and all oceanview (most with balcony) suites with butler service.

NCL Shifts All Eastern Caribbean Routes To Western Through End Of Year

Cruise Critic reports Norwegian Cruise Line is shifting its eastern Caribbean cruises to the western Caribbean through year’s end in light of damage to destinations from hurricanes Irma and Maria. Earlier, the line had changed the routes up until November. For example, Norwegian Escape and Norwegian Getaway cruises from Miami will visit Roatán in Honduras, Harvest Caye in Belize and Costa Maya and Cozumel in Mexico. On an alternative route, Norwegian Escape will call at Falmouth in Jamaica, Grand Cayman’s Georgetown, Cozumel and the line’s private Bahamian island, Great Stirrup Cay. Norwegian ports that were badly impacted include Tortola in the British Virgin Islands, St. Thomas in the US Virgin Islands and St. Maarten. The line said it’s currently assessing any potential damages in San Juan, Puerto Rico.

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This Week in Travel News

Delta begins flights Portland to London nonstop next May!

Starting May 26, Delta Airlines will operate a Portland to London nonstop flight! The PDX-LHR will fly Friday, Saturday, Monday and Wednesday, departing 5pm arriving at 10:50am the next day. The return London to Portland operates Wednesday, Friday, Saturday and Monday, departing 12:30pm arriving at 3:15pm. Airplanes will land at Terminal 4 in Heathrow.

Alaska Airlines launches new nonstop Portland to Newark from November

From November 10 Alaska will fly a daily nonstop Portland to Newark flight.This new PDX to EWR route continues the airline’s expansion of its Portland hub which includes other recently added destinations such as Minneapolis; Kansas City, Missouri; Orlando; Omaha, Nebraska; and Atlanta. “We thank the Federal Aviation Administration, and the Port Authority of New York and New Jersey for their efforts to increase competition in the New York metro area,” said John Kirby, Alaska Airlines’ vice president of capacity planning. “Since 2015, Alaska has launched 28 new routes from our West Coast hubs and focus cities. With our new expanded service to Newark, we continue to grow our West Coast footprint by offering our valued customers more nonstop flights to popular business and leisure destinations.” 

Travel + Leisure Says Paul Gauguin Cruises The #1 Midsize-Ship Ocean Cruise Line”

Paul Gauguin Cruises, operator of the highest-rated and longest continually sailing luxury cruise ship in the South Pacific, the m/s Paul Gauguin, is pleased to announce that the line was awarded “#1 Midsize-Ship Ocean Cruise Line” by readers in the Travel + Leisure World’s Best Awards 2016. The annual readers’ survey reveals favorite cities, hotels, islands, cruise lines, spas, airlines, airports, and more. Cruise ships are rated in categories of cabins/facilities, restaurants/food, service, itineraries/destinations, excursions/activities, and value. In 2015, Paul Gauguin Cruises was voted by readers “#2 Small-Ship Ocean Cruise Line” in the Travel + Leisure 2015 World’s Best Awards. The line was also voted “#1 Small-Ship Cruise Line” and “#1 Small-Ship Cruise Line for Families” by readers in the Travel + Leisure 2014 World’s Best Awards. More recently, Paul Gauguin Cruises was awarded #2 in the category of “Top Small Cruise Lines” in the Condé Nast Traveler 2015 Readers’ Choice Awards and recognized on the publication’s 2016 “Gold List.” 

United Airlines, TSA To Modernize Airport Screening Experience At Hub Cities

As part of a joint initiative with TSA to improve the overall screening experience for customers, United will install state-of-the-art, automated security lanes, add permanent TSA Precheck® enrollment centers at convenient locations and redesign security checkpoints at several of the airline’s most-frequented hub airports. United will debut the automated lanes at Newark Liberty International Airport this fall. When United, in collaboration with the TSA, completes the installation, the entire centralized security checkpoint at Terminal C in Newark Liberty will feature 17 automated lanes.

Seabourn Launches South Pole Treks

Seabourn is introducing pre-cruise excursions to the South Pole with select ‘Antarctica & Patagonia’ itineraries during the 2016/17 season. Travelers bound for the White Continent aboard Seabourn Quest can extend their adventure with two new packages that also travel to UNESCO World Heritage Sites. The packages are ‘Polar Quest & Patagonia’ and ‘Polar Quest, Tierra del Fuego & Iguazu Falls.’ Both include stays at Union Glacier Camp in the southern Ellsworth Mountains, one of a few private seasonally occupied camps in Antarctica. Operated by land-based tour operator Antarctic Logistics and Expeditions, the full-service camp offers spacious, double-occupancy sleeping tents; freshly prepared gourmet cuisine; and a spectacular setting for activities from scenic excursions to technical climbs and ski tours. The 14-night ‘Polar Quest & Patagonia’ includes a trans-Antarctic flight and landing at the South Pole and an exploration of UNESCO World Heritage Site Torres del Paine National Park in southernmost Chile. Participants can choose from a variety of included excursions providing daily opportunities to explore the various environments, including blue ice pools, raw glacial moraines and abundant wildlife, from guanacos to Andean condors. Departures in December and January. 

Celebrity Equinox To Leave The Med In 2017

Celebrity Cruises will enter a competitive year-round Caribbean market in 2017 as the company has pulled the 2,850-passenger Celebrity Equinox out of the Western Mediterranean for the 2017 summer. Instead, the ship will sail a variety of itineraries from Miami, including seven-night cruises in June, July and August with Eastern and Western Caribbean itineraries offered. Beginning next April, the 2,850-passenger ship will offer a total of 24 cruises from its new homeport, including seven-night itineraries between June and August, and 10- and 11-night itineraries throughout the rest of the year. In addition to a year-round presence in the Caribbean, Celebrity will debut a new family program with an array of new enrichment options for kids. “Summer Camp at Sea” will include activities such as video creation, cooking classes and marine biology lessons. The new “Taste of the Caribbean” program will feature complimentary activities like cooking and mixology demos, rum and reggae parties on the Lawn Club, and brunch and bubbles. Foodies can even splurge on more exclusive experiences such as a fresh pasta and mozzarella making class with lunch in Tuscan Grille, and a five-course tasting dinner with Celebrity chefs.

Port Everglades Cruise Terminal Adds BorderXpress Kiosks

Port Everglades and its cruise line partners have announced the opening of two BorderXpress Automated Passport Control kiosks at the Florida cruise terminal. As part of a three-month pilot program, officials from Port Everglades, the United States Customs and Border Protection agency and the Vancouver Airport Authority have added the BorderXpress kiosks to increase passenger processing rates following cruises. The self-service BorderXpress kiosks will be available to users at the U.S. Customs and Border Protection processing area at Port Everglades, and will feature on-screen instructions to speed up the customs declaration process. 

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Jim in London and Paris

Our agents recently organized a great trip for our client Jim D to London and Paris. Read on for his hilarious inside look into what these iconic cities have to offer. 

Did you know we post client feedback on our Testimonials page? Click here to read more excellent comments!

I am happy to say that my trip went quite well, thanks in great part to the subtle details which had already been taken care of by your agency. The flight that started things off (my first!) was very pleasant, and less grueling than I had expected; hats off to Delta Airlines for the great service. It may have helped that the flight was only about half full, so everyone had plenty of elbow room, and the amenity-to-passenger ratio was in our favor.

I loved the Radisson Blu Vanderbilt Hotel, not only for the cordial service (and special free breakfast!) but also for the great location. After checking in I immediately trotted off to the Natural History Museum, followed by The Victoria Albert and the Science Museum (Must… Stay… Awake…). I found a good chip shop in the neighborhood and then went off in search of Harrod’s department store, which I had heard was a near-mythological monument to commerce. I wasn’t disappointed. Every room was like a different land! Food, Perfume, Clothes, and a toy department (LAND!) where I would like to live, please. I think the stuffed toy giraffe they had cost as much as a real giraffe. While exploring Harrod’s I came across my favorite amusement ride in London, The Egyptian Escalator.

The following day I rode the London Eye, spending the extra money on a fast-track ticket, saving me at least an hour of line-standing; totally worth it. The Tate Modern and the Winston Churchill War Room Museum were also on the docket, with lots of walking- Buckingham Palace, St. Paul’s Cathedral- followed by an excellent take-away cheeseburger in the hotel room, a change of clothes, and the discovery that 6pm on a Friday night is kind of a busy time to take the Tube to the West End. Into the breach, indeed. “Women On The Verge Of A Nervous Breakdown”, at the Playhouse Theatre on Northumberland Ave. in the West End, was excellent and I recommend it. A solid and entertaining production in a space that seats less than 800. Theatre heaven.

Saturday’s first mission was to go to the sandwich shop featured in the BBC America TV show “Sherlock” (On North Gower St. in Camden, posing as Baker St.), but it turned out they were shooting the show on that day so I was out of luck. Next I walked to The British Museum, where I spent the afternoon gaping at their astonishing collection of artifacts, in a building I would have loved even if it was empty. By this time I was having so much fun just walking and people watching that I walked all the way back to the hotel, through Piccadilly Square and past Harrods, where of course I had to go in and ride the Egyptian Escalator a few more times. London struck me as a thriving, bustling, culturally bountiful city, and I enjoyed it very much. The next morning I checked out of The Radisson Blu Vanderbilt and got myself over to St. Pancras Station, and onto The Chunnel, which was as comfortable and modern as I had hoped.

My biggest misstep happened upon my arrival in Paris. A cabdriver (who intercepted me- and spoke excellent English- before I even got to wherever the line of cabs outside actually was) convinced me that a cab ride to my hotel was going to cost a small fortune, that it was a long way, and that the rate was set, that any other cab would cost the same amount. If I were to do it again I would say “thanks anyway” and try a few more cabdrivers, and also look into the Metro situation. But I took the ride, and, to his credit, he did point out all of the important landmarks to me on the way to the hotel. And, this gave me my first chance to use the emergency-sentence-finisher I had prepared for just such an occasion: “Well, that didn’t go very well, but it’s okay, because I’M IN PARIS!”

After checking in at the hotel (The Aramis Saint Germain- cozy, well appointed, pleasant and helpful staff), I set out to walk down to the river, taking care to remember what my good friend John Smith had passed on to me from a Frenchman he had met: Parisians think that Americans smile too much, and they find it annoying. So I was trying my best to appear sullen and world-weary, but that didn’t last very long. Everything in Paris was so beautiful, and so French, that I kept laughing. I mean, somebody actually rode by on a bicycle with baguettes in the front basket. Come on!

Down by the Seine, I visited the Musee d’Orsay, yet another museum housed in an extraordinary  building. The view from the roof of the museum gave me good ideas about where to go next, and it wasn’t until I was on the right bank, and crossing back over again, that I saw the Eiffel Tower for the first time. I had been so preoccupied in the preceding hours that I had kind of forgotten to look for it, so it caught me by surprise and I may have actually yelled “Eiffel Tower!” out loud.

Monday was reserved for said Eiffel Tower (which closed for undisclosed security reasons right before I got to the front of the line), and also for a lovely walk along the river to Notre Dame Cathedral. Then I wandered across the bridge to explore a cluster of buildings and discovered that it was the Louvre, and that it was open on Mondays (closed on Tuesday). I went in to say hi to the Mona Lisa, and then down below ground to see the old Roman ramparts; beautiful and fascinating.

Tuesday morning I overslept due to new-smartphone-related complications, but eventually got myself all the way out to The Palace of Versailles, which I wanted to see with my own eyes just to get a sense of the kind of gross imbalance of wealth distribution that would cause an entire country to revolt. As I roamed around the palace (Hall Of Mirrors!) and its expansive grounds, I thought, “Yeah, this would do it”.

Then back to Notre Dame to go up in the towers this time, where the gargoyles were a highlight of the trip. Tuesday night I was able to convince personnel at three different stages of access to the Eiffel Tower that they needed to let me in with the previous day’s pass because I had been shut out the day before. I’m glad I went back- nighttime was better, I think.

Wednesday was mostly for Montmartre neighborhood, which I enjoyed very much. I took a bus out there but walked back to maximize my Parisian experience before an early bedtime and an ungodly early wake-up.

The transfer to the airport went smoothly. The flight to Amsterdam was a little bit late so things were a bit harried on arrival but they held up the flight to Portland for us and all was well once on board. I returned to Portland with 3 stamps (!) in my passport and a desire to get out and get some more stamps as soon as possible. Thank you for everything. I would love to be kept informed of the various tours the agency conducts, and I will be in touch when I figure out where I should go next.

~~~ JIM D.

Willamette Intl Travel works one on one with clients, delivering personalized and memorable travel experiences. Book your summer and fall trip to Europe today! Contact us to discuss the best options that fit you and your family’s travel style. Call 503-224-0180 or email info@wittravel.com

Recently returned from a trip planned by the Wittravel team? Tell us all about it! We love to hear your comments, and maybe it will even end up on our testimonials page!

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